Free customer service copilot for your help desk platform

  • Automates 30%—as proven by current users
  • Works with existing Helpdesk
  • Completely free

1

Install free Chrome extension

2

Create free Tidio account

3

Add knowledge

4

Use, modify, or ignore suggestions

Boost your productivity
without disrupting your workflow

Use Tidio Copilot seamlessly with your Zendesk, Intercom, Gorgias, or Gmail. Copilot suggests responses based on handled conversations across live chat, email, and social media.

Product recommendation

S

"I need a houseplant that doesn't need much sunlight for my office desk. Budget around $25."

Based on your low-light office setting and budget, here are perfect options:

  • 🔗 Snake Plant - Thrives in low light, purifies air, $19.99
  • 🔗 ZZ Plant - Nearly indestructible, elegant look, $22.50
  • 🔗 Chinese Evergreen - Colorful foliage, air-purifying, $18.75

Would you prefer something tall or more compact for your desk space?

Use answer
Dismiss

Business policy

D

"If I order multiple items and one is on backorder, will you ship everything together or send items as they become available?"

In-stock items ship immediately and backordered items ship separately when available.

Would you like me to check the current status of any specific product you're interested in?

Use answer
Dismiss

Real-time analysis

K

"How much for 6 designs, 10x11 inches, 10 copies each?"

For 6 different designs at 10x11 inches with 10 copies of each (60 prints total), the cost would be $149.94 ($2.49 per print).

Use answer
Dismiss
Tidio Logo

Part of the Tidio ecosystem

This Chrome extension isn't a standalone tool—it's the exact same Copilot AI that's built into Tidio's complete platform used by 300,000+ businesses worldwide.

Copilot Interface

Why customer service teams love Copilot

30% less work

30% less work

Copilot analyzes conversations across all channels (live chat, email, social) and generates accurate, on-brand responses that your agents can use immediately.

Custom knowledge base

Custom knowledge base

Add your website content and FAQs for factual, on-brand responses. No hallucinations—Copilot only uses your approved knowledge.

No platform migration required

No platform migration required

Keep using your current tools. Copilot works as a Chrome extension that overlays suggestions on your existing helpdesk.

Enterprise-grade security

Enterprise-grade security

Your data's security is our priority. Tidio Copilot uses Anthropic's Claude AI with best-in-class security, encryption, and GDPR/CCPA compliance.

Completely free to use

Completely free to use

Enterprise-grade AI assistance at zero cost. Experience the power of Tidio's technology without financial commitment.

Enterprise-grade security

Your data's security is our priority. Tidio Copilot is built with:

Best-in-class data handling

We follow industry-leading practices for data handling and retention.

Encrypted at rest and in transit

Your data is protected with HTTPS encryption during transfer and securely encrypted at rest.

GDPR and CCPA compliant

Personal data is handled according to the latest GDPR and CCPA laws.

Frequently asked questions

Yes! The Chrome extension is completely free to use. We offer this as an introduction to our full Tidio platform, which includes Lyro (our customer-facing AI) that resolves 70% of inquiries without human intervention.

New Copilot suggestion

Ready to automate 30% of your workload?

Join thousands of customer service professionals who are working smarter, not harder, with Tidio Copilot.